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Holland House

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料金
地図
レビュー一覧
7.5
とても良い 300レビュー
  • コストパフォーマンス 7.9
  • セキュリティ 8.3
  • 立地 9.2
  • スタッフ 7.7
  • 雰囲気 6.4
  • 清潔さ 6.5
  • 施設 6.7
予約する
7.5
とても良い 300レビュー
  • コストパフォーマンス 7.9
  • セキュリティ 8.3
  • 立地 9.2
  • スタッフ 7.7
  • 雰囲気 6.4
  • 清潔さ 6.5
  • 施設 6.7

以下のレビューは過去12ヶ月以内に予約した方が投稿したものです。 評価ボックスでのレビューと評点はこれまでのフィードバックと、投稿したユーザーによるものです。ホステルワールドに対するものではありません。このサイトでは、ホステルが良いかどうかの最新の参考情報を得ることができます。
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2017/08/05
6.3

Would not come back to stay there and would not recommend to anyone! Not very clean, toilets and showers were disgusting! No common room or kitchen! Only a dining room that is open at certain times. the hostel is designed very weird and not in a comfortable way. The staff not so nice. Ppl are living at that hostel its pretty weird. I had this old lady in my room with me who was mental and has been living there fir like 5-6 months. No hostel vibe, u cant real meet ppl.

    • 6.0コストパフォーマンス
    • 10.0セキュリティ
    • 10.0立地
    • 4.0施設
    • 6.0スタッフ
    • 4.0雰囲気
    • 4.0清潔さ
施設からの返信を見る

Dear guest , Thank you for your feedback, which is valuable for us to ensure we are offering the best service possible. We do have a dining room used as a common room outside meal times Did you mention to receptionist the issue with the cleaning of the toilet ?We do have many in each floor cleaned every morning and, whenever is possible ,twice . I understand you weren't happy with your roommate , did you report anything to the management ? Had I have known about the issues I would have been able to find an immediate solution to ensure your experience overall was not tarnished. I'm sorry to hear that you did not enjoy your stay with us but would love to welcome you back again in the future to see if we can make up for your experience. If you have any further comments,especially on your roommate (what was the problem?) please send them to customerservices@lhalondon.com for further investigation/clarification.Kindest Regards,Lenny House Manager

2017/08/02
5.4

I wrote to them I would be arriving late, twice, and when I got there I rang and I rang the bell and no one came. I was alone, in the dark, it was 3 in the morning, tired, I had no internet and no phone to call the number. I wandered through the region seeking for wifi or another hotel that would cost me all my money. I finally found a girl whose phone I used and got in. There was a very dirty lady living in my room, dirty clothes, showering in the sink. Spanish guys talking loudly until 2:40 am

    • 4.0コストパフォーマンス
    • 2.0セキュリティ
    • 10.0立地
    • 6.0施設
    • 4.0スタッフ
    • 4.0雰囲気
    • 8.0清潔さ
施設からの返信を見る

Dear Guest ,Following your recent stay here at Holland House , I would like to thank you for having taken the time to post your comments.. As advertised we do accept arrivals after 9pm ,but as the reception is closed, you have to call the night porter .I'm sorry you had a bad roommate and heard noise 2.40am , did you reported any of the issue to our team (especially night porter on duty )?I'm sure they would have helped with the noise and surely had a talk to your roommate . Please do not hesitate to contact me directly on customerservices@lhalondon.com to expand on exactly what the problem was that you experienced with the lady in the room and the noise at night ,I hope that you do not judge us solely on your experience and would welcome more feedback from you so that we could take corrective action.

2017/07/25
5.7

Very loud, can, shabby food, eben sogar etwas Vetter. Atmosphäre was like in prison.

    • 8.0コストパフォーマンス
    • 8.0セキュリティ
    • 8.0立地
    • 4.0施設
    • 8.0スタッフ
    • 2.0雰囲気
    • 2.0清潔さ
施設からの返信を見る

Dear Guest ,Following your recent stay here at Holland House , I would like to thank you for having taken the time to post your comments.. We often receive positive reviews about our menu ,the level of cleanness and the place being quite so your comments are somewhat surprising thus I apologise for any shortcomings you may have experienced , Have you reported any of the issue to our team ? Please do not hesitate to contact me directly on customerservices@lhalondon.com to expand on exactly what the problem was that you experienced with the place being noisy and in regards to our level of cleanness ,I hope that you do not judge us solely on your experience and would welcome more feedback from you so that we could take corrective action.

2017/07/18
7.4

Quanto `à segurança e localização nada a dizer! Pude deixar tudo no quarto privado que nada aconteceu! Já o quarto foi limpo praticamente todos os dias (pelo menos o lixo foi esvaziado). A limpeza é que tem algo a dizer... achei a casa de banho ligeiramente suja (numa das noites até acredito que havia vomitado na sanita) e o quarto tem um aspeto "velho" (aí nada que a limpeza possa fazer). Oferece pequeno almoço (muito simples) mas, atenção, não há toalhas de banho disponíveis! Mas recomendo!!

    • 6.0コストパフォーマンス
    • 10.0セキュリティ
    • 10.0立地
    • 6.0施設
    • 8.0スタッフ
    • 6.0雰囲気
    • 6.0清潔さ
施設からの返信を見る

Dear Guest ,Many thanks for your review of your recent stay at the Holland House. We are very pleased to see that you enjoyed your stay, and appreciate you taking the time to let us know. we do provide bath towels as we sell them at reception .we do clean showers and rooms everyday and sometimes twice where needed , of course we cannot control residents being sick in the hostel. Had we known I would have send someone to clean again .We hope we will have the pleasure of welcoming you back to the Holland House in the near future. Yours sincerely, Lenny House Manager

  • 匿名の
  • ドイツ, 女性, 18-24
  • ホステルビギナー
  • 1 検討
2017/07/17
4.6

The room I slept in was alright, I just had to share it with a horrible neighbour. The showers and the bathrooms were very dirty and I was glad that I only stayed two nights. The staff wasn't very helpful. I didn't like the fact that you weren't able to store any food. But I guess for less than £15 a night, you cannot expect a lot in terms of cleanliness or friendliness.

    • 6.0コストパフォーマンス
    • 6.0セキュリティ
    • 8.0立地
    • 2.0施設
    • 4.0スタッフ
    • 4.0雰囲気
    • 2.0清潔さ
施設からの返信を見る

Dear Guest ,Following your recent stay here at Holland House , I would like to thank you for having taken the time to post your comments.. I am sorry to hear that you had a bad roommate , did you tell receptionist? I'm sure my team would have helped you and most probably relocate you in an other room . We often receive positive reviews about my team and level of cleanness so your comments are somewhat surprising thus I apologise for any shortcomings you may have experienced , did you report reception ? we do have many toilets and shower in every floor , we could have redirect you to an other one .We do clean the toilets and showers every morning and sometimes twice when asked/needed . Please do not hesitate to contact me directly on customerservices@lhalondon.com to expand on exactly what the problem was that you experienced with our staff not being helpful and in regards to our level of cleanness ,I hope that you do not judge us solely on your experience and would welcome more feedback from you so that we could take corrective action.

  • 匿名の
  • ドイツ, 女性, 18-24
  • ホステルビギナー
  • 1 検討
2017/07/13
8.9

Wenn man eine möglichst günstige, aber nicht zu sporadische Unterkunft mit guter Lage für einen Kurzaufenthalt sucht - genau perfekt. Unser Zweierzimmer erinnerte etwas an ein kleines Studentenwohnheimzimmer, alles einwandfrei. Auch die sanitären Einrichtungen sind in Ordnung, man freut sich aber wieder auf das "vernünftige" Badezimmer zu Hause. Preis-Leistung absolut in Ordnung, v.a. mit Frühstück inklusive (am Wochenende sogar richtig English Breakfast). Alles in allem, wirklich zu empfehlen!

    • 10.0コストパフォーマンス
    • 10.0セキュリティ
    • 10.0立地
    • 10.0施設
    • 6.0スタッフ
    • 8.0雰囲気
    • 8.0清潔さ
施設からの返信を見る

Dear Guest ,Many thanks for your review of your recent stay at the Holland House. We are very pleased to see that you enjoyed your stay, and appreciate you taking the time to let us know. We hope we will have the pleasure of welcoming you back to the Holland House in the near future. Yours sincerely, Lenny House Manager

2017/07/10
9.4

Centrally located just south of Victoria Station, gym facilities and mostly private rooms. This place is a gem! Thanks to Lenny and his crew for all the help. Make sure to let the staff know if you're checking in past 9 pm or else you may be out of luck.

    • 8.0コストパフォーマンス
    • 10.0セキュリティ
    • 10.0立地
    • 10.0施設
    • 10.0スタッフ
    • 10.0雰囲気
    • 8.0清潔さ
施設からの返信を見る

Dear Guest, Following your recent stay here at Holland House , I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with good standards of product and service at all times. I am delighted to know that you enjoyed your visit and I have shared your feedback with all my team. With kindest regards Regards Lenny Stella House Manager

2017/07/04
9.4

The hostel is very clean and secure. It's a very quiet place to stay, so if you're expecting a party hostel then this is not it. The shared bathroom and showers were nice - they were separated into individual shower rooms and individual bathrooms each with door locks. The staff was very nice and helpful. The neighborhood is beautiful, situated in Eccleston Square and next to the Victoria metro station with lots of restaurants nearby. I would definitely stay here again!!!

    • 10.0コストパフォーマンス
    • 10.0セキュリティ
    • 10.0立地
    • 8.0施設
    • 10.0スタッフ
    • 8.0雰囲気
    • 10.0清潔さ
施設からの返信を見る

Dear Guest ,Many thanks for your review of your recent stay at the Holland House. We are very pleased to see that you enjoyed your stay, and appreciate you taking the time to let us know. We hope we will have the pleasure of welcoming you back to the Holland House in the near future.Yours sincerely, Lenny House Manager

2017/07/04
8.6

Excelente por la relación calidad-precio

    • 10.0コストパフォーマンス
    • 6.0セキュリティ
    • 10.0立地
    • 8.0施設
    • 10.0スタッフ
    • 6.0雰囲気
    • 10.0清潔さ
2017/06/30
6.9

숙소위치는 빅토리아역에서 걸어서 10분정도... 낮엔 주변에 마트가많아 좋아요... 트윈룸지냈는데... 슬리퍼 꼭필요하고.... 공용 샤워실 화장실은... 그냥.... 있으니쓰는정도... 깨끗하진않아요 막 엄청... 기대하시먄 안될듯.... 밤 11시에 도착했는데 리셉션 마감되어서 건물안으로도 못들어가고.... 문앞에서 비오는데 들어가는 외국인분 올때까지 한없이 기다렸어요........ 리셉션 직원분들은 좋으신데ㅜ문을 일찍닫아서 문제인것같네요

    • 6.0コストパフォーマンス
    • 10.0セキュリティ
    • 6.0立地
    • 6.0施設
    • 10.0スタッフ
    • 6.0雰囲気
    • 4.0清潔さ

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