- チリ, 男性, 25-30
- 2 レビュー一覧
Estimados, Cuando llegue al hostal, Kati desconocio que había hecho la reserva y no me dio opción a quedarme. Le mostre el correo en donde se veia que yo habia reservado de manera correcta y de todas maneras insistia en que yo no tenía reserva. Me ofrecio quedarme donde una amiga de ella, la cual me mostro una habitación con algo así como 6 camas, la cual estaba claramente improvisada. Kati es testaruda y no entiende como funciona esto de las reservars en online. NO se queden ahí.
- 米国, 女性, 18-24
- 3 レビュー一覧
Kati is the owner of the property and she does not understand the booking process of Hostelworld and Booking online. I had booked for two nights, but she insisted that I did not, even after showing her my reservation ticket. I also had to argue with her about sharing a bed with my friend...she wanted us to share twin mattress. She considered that two beds. After I fought with her about the beds, she then accused me of not paying her. I had paid her upon arrival the balance that I owed.
- カナダ, 女性, 18-24
- 10 レビュー一覧
Do not book here. Seriously, save yourself the headache and find anywhere else. I showed up, with booking confirmation ready at the door. She was very rude, asked how many nights, I said I had reserved 2. She said no, you only have one. So I showed her again the confirmation. She gave me a bed and told me I only had one night. Shitty part for me - everything (and I do mean everything in San Sebastián) was booked for the 2nd night. She is a miserable old lady and a terrible host.