Group Booking Terms and Conditions
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
To make a secure, confirmed booking for Rio Guesthouse, you are required to pay a non-refundable 10% deposit, and then the balance is paid when you arrive. Unfortunately we cannot hold/reserve rooms until the deposit has been paid.
At least 7 days notice is required of cancellation. Late cancellations (less than 7 days) and no shows will be charged for 3 nights (or payment for full stay if less than 3 nights) plus 50% of your booking (if longer than 3 nights).
Additional Terms and Conditions
Please confirm you arrival time the guesthouse 24 hours prior to arrival. THIS IS IMPORTANT FOR ANY EXPECTED ARRIVAL TIMES AFTER 4PM.
The following group types are <em>not</em> accepted by this hostel: <strong>Junior / Primary School</strong> If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel.
General Group Booking Terms
- The booking deposit is non-refundable