Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail - from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!
Winner of No.1 Small Hostel Group Worldwide and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest comes satisfied, and if you have any problems along the way, we are always there, ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!
Reception hours (24 hours)
Check-in is available from 2 pm.
Check-out is from any time until 10 am. Please ensure you check out before 10 am; otherwise, you may be charged for an extra night.
We cater for travellers between 18 and 40 years.
Proof of identification: A valid proof of ID must be shown on arrival, including a passport, driving license, and national identity cards. The property cannot accept paper driving licenses and student or employee IDs as proof of identity. Failure to show proof of ID upon arrival will result in cancellation of the reservation without a refund.
Key Card: You will be required to give us a £5 key deposit for your room access card at check-in time.
Breakfast: We provide Breakfast every morning, which costs just £3.
Dairy-free Milk: Coconut/soy/almond/
Regular Milk: skimmed and semi-skimmed
Juices: Orange and apple
Instant coffee, tea and hot chocolate
Cereals: granola, rice pop, choco pop, honey hoop and cornflakes
Bread: White and Wholemeal
Spreads: White and milk chocolate (Nutella style), peanut butter, regular butter, plant base/dairy-free (butter style) honey, fruit jam (strawberry, raspberry, blackcurrant and apricot) and marmite.
(Items may vary depending on availability and hostel)
Common Areas: The kitchen/dining room and common areas are all back open to enjoy a meal or meet fellow travellers (The kitchen and lounges will be shut at midnight and reopening at 8 am).
Facilities: Please be aware that our building has no lift and that you may be assigned to one of our top floors and a top bunk bed.
Events: The hostel organises events aimed at backpackers between the ages of 18-40 years.
Please note that all bookings are subject to the signing of the property's terms and conditions via a rental agreement which will be emailed to the guest following their reservation. Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled, and you will not receive a refund.
When booking for 10 persons or more, different policies will apply.
Luggage storage is free on the day of arrival and costs GBP 2 per bag on the day of departure. An extra fee of GBP 7.5 per bag per day applies for the days following check-out. Storage lockers for small valuables are available for GBP 2 per day. Towels are available for rent for GBP 2.5.
Please note that towels are available to rent at the property for an additional GBP 2.50
This property can only accommodate guests aged 18 years and over. Underage guests who book will not be accommodated and will not be refunded.
Please Note: For the safety of others, anyone exhibiting symptoms of Covid-19 will be unable to stay at the hostel. Therefore, we recommend you return home if travelling domestically or to use specialist self-isolation accommodation. Self-Isolation - Guests who wish to self-isolate in the hostel must do so in a private room; guests must not perform the self-isolation period if coming from abroad in shared dorms.
At our fantastic hostel, you will have full access to:
Free Fast Wi-Fi throughout the building
24-hour reception for anything you may need (including late check-in/early check-out)
CCTV is in operation 24 hours a day
Storage Lockers available for your valuables £2 per locker per day
Laundry facilities are available 24 hours
Hairdryers and ironing facilities free to use
Beautiful lounge area with comfy sofas and an enormous projector screen for movies and sports!
Free City Maps
Tourist Information, walking tours and advice on local attractions and transport (24hrs)
Padlocks and Adaptors are available for sale for £5 each
Discounts at local restaurants and coffee shops
Towels are available for hire at £2.50
Printing £o.20 (1 to 5 pages)
Clean, crisp linen on your bed, ready to sleep on!
Late Check-Out is available to sleep in a little more until Midday (book in advance at reception)! ハウルルールを表示する
- Flexible NRR
- Follows Covid-19 sanitation guidance
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