Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Our guests SAFE up to 8 EUR PER DAY on the daily public transportation cost - because you don't need it when staying with us, you can walk to all the main sights! It is the only hostel on the official Vienna city center map, closest to all sights within walking distance, check the map!
The property offers the following amenities free of charge:
FREE Bedsheets (basic pillow cover & linen)
FREE City maps
FREE Lockers in all rooms (bring your own lock)
FREE high-speed WiFi in all rooms
FREE Power Sockets in all rooms
FREE USB chargers in all rooms
FREE Coffee / Tea / Drinking Water
FREE Board games
FREE Poker Table
FREE Late check-in (see online check-in details below)
You can use a microwave/grill, hot water kettle, refrigerator, plates, cutlery, cups, free coffee/tea... but there is NO full-size kitchen with a stove in the ordinary sense of it. A variety of supermarkets are within one minute's walk. There are various non-profit vending machines for your convenience, offering toothbrushes with paste and cover for just 1 euro, earplugs, tampons, all 1euro, or even premium padlocks (3 EUR) in case you forgot to bring your own. A very nice sightseeing art gallery displays all major sights throughout the hallways.
IMPORTANT please read:
Reservations with invalid, declined and/or expired credit cards will be invalidated, especially virtual third party credit cards by Revolut, MB-way or similar, if payment is declined the booking will be invalid. You must have enough funds to guarantee the full remaining balance NOT just the deposit that you paid online. You need a guaranteed bed, we need a guaranteed payment - it's fair and simple. Credit card fees may apply.
Luggage Storage: due to Covid restrictions we currently do not offer this service in order to minimize the guest frequency at the hostel. If you need to store luggage, you can use lockers at Train stations or book one day more if you have a very late departure. Please plan ahead.
Late or delayed check-in arrivals:
You can arrive at night if you simply fill out the online check-in form on our and upload your ID (take a picture or screenshot with a mobile phone from your passport will suffice). Provided that your payment clears you will get an email with a code and instructions on how to enter it after we prepare everything. Guests for late check-in must book one day in advance and do the online check-in process ON the day of arrival. You must be able to receive emails, have power on your mobile device to retrieve the email (Wi-Fi in front of reception if needed), and understand some basic English in order to follow the email instructions on how to enter the property.
We do not accept guests younger than 18 and older than 50 years of age. Making a booking outside the age limit will block our availability and therefore make you liable for the booking balance, the same policy as a no-show will apply. Exceptions may be made for private rooms. 14 years and above can stay when accompanied by adults.
Bookings are only possible by credit card, we do not take bookings by phone or email, please book online. Entrances and halls are monitored with CCTV cameras, every guest accepts this measure of security without further permission in written or spoken form.
The entire property is to be kept smoke and fire-free, items producing heat of any kind (gas or electric cookers, stoves, toasters, candles, etc ) are prohibited and not allowed inside the hostel.
Guests under the influence of alcohol and/or drugs will be denied check-in. We reserve the right to cancel a reservation and exile guest/s due to disturbing behavior in which case no refunds will apply.
Guests are liable for damages to the property and/or third parties. Keyless is a minimum charge of 25 EUR. The hostel's liability is limited to the maximum amount of the booking value under any circumstance. There will be no refunds for any third-party faults or causes.
Best Location Hostel Policies & Conditions:
Cancellation policy: 5 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay. Third-party Credit card fees may apply of up to 5% on top of your balance.
Check-in at reception: from 14:00-18:00
Online check-in past 18:00 / 6:00 p.m. is available.
No curfew, you can enter 24 hours once you have checked in.
Check out: until 10 a.m.
(late check out is fined after 11 a.m. with 10EUR per Person as it delays staff)
Early check-out is possible anytime by dropping the bedsheets in the designated blue boxes and dropping the key in the designated white box inside the hostel.
This property may pre-authorize your card before your arrival.
Breakfast is not included and not offered. ハウルルールを表示する
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