Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellation of groups 7 days prior arrival 30% of reservation will be charged on clients credit card.
Cancellation of groups from 8 until 14 days prior arrival 10 % or reservation will be charged on clients credit card.
Cancellation of groups from 14 until 21days prior arrival 1% or reservation will be charged on clients credit card.
Cancellation 21 or more days no cancellation fees
Additional Terms and Conditions
For more than 10 rooms rooming list is necessary to be sent at least 10 days prior arrival
The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
The hotel Castro has 78 rooms and 4 apartments all recently renovated. There are rooms with sea,mountain and pool view.All rooms have their own bathroom, private balcony, HD TV, wi-fi ,telephone device, hairdryer, refrigerator and air-condition.
The Hotel offers the conditions to fulfill all the needs of a memorable holiday. Maxim is the name of the restaurant inside the hotel where you can taste the famous and healthy Cretan cuisine. It also has a bar and serves Greek and international dishes as well.
By the swimming-pool you will find our pool-bar, where you can enjoy, apart from a relaxing swim, many refreshments and various cocktails. Our customers can also enjoy our beautiful sunny swimming-pool and sunbath in our garden. The hotel also has reception with 24 hours check-in, a dining room, and a TV Wide screen projector corner.
The Hotel offers various services and facilities, such as a reception, multi-lingual staff, a dining room, TV room, an open-air parking area, children pool and a spacious garden.
Please note that the property will need the CVV code of the card in order to guarantee the booking and the customers will be contacted directly regarding this. Failure to provide it might result in the cancellation of the booking. ハウルルールを表示する
- Air Conditioning
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