Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
1.No show or cancellation within 7 days prior to arrival date-100% of the contracted rate will be charged
2.Cancellation of accommodation after one night of stay-75% of the contracted rate will be charged
3.Cancellation of accommodation between 8-15 days prior to arrival date- 50% of the contracted rate will be charged
4.Cancellation of accommodation between 16-30 days prior to arrival date- 25% of the contracted rate will be charged
5.Cancellation of accommodation 30 days prior to arrival date- There is no charge, only bank charges
We are flexible to offer whatever service the client wants for as long as there is proper communication before client arrives. Clients needs come at the forefront for us and we try all by means to meet client expectation.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Chiloto Guest house provides comfortable accommodation at an affordable cost. We have six rooms which are ensuites except one which has private bathroom outside the room. All the rooms have mini bar fridge, air conditioned and WIFI. This place is secured with screen wall and electric fence. There is free parking and swimming pool.
This facility is within the residential area and as such clients enjoy to mingle and meet with local people. We are not isolated from community like other lodges and this gives our clients opportunity to learn and know about local people. We are accessible to most facilities like tourism attraction areas, shopping mall, hospital, police station. This gives our facility an added advantage as our clients enjoy walking around to access other interesting sights rather than driving. Crime rate is very minimal and clients can freely walk around as late as 11 pm at night.
Chiloto GuestHouse - Terms & Conditions
The reception works 24-hours.
This property may pre-authorise your card before arrival.
Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 14:00 to 23:00 .
Check out before 10:00 .
Payment upon arrival by cash, credit cards, debit cards.
Breakfast not included.
Booking Policy: When making a reservation with us, you will be required to provide identification information including, your name, email address, contact telephone number, credit card information. ハウルルールを表示する
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