Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Our location is just ten minutes walking from the Abay park, Tekhnopark, Shopping mall “Shymkent Plaza”, Russian Drama Theatre and Shopping mall “Mega Planet”. Everything worth seeing is walking distance. The most popular walking street “Arbat” is just to cross the street.
City Hostel is not an ordinary hostel, it's a hostel of maximum comfort, where each room has a shower and a bathroom, and in some large rooms even two. The hostel has 8-bed, 6-bed, 4-bed dormitory and twin rooms. Also, for the convenience of guests, the hostel provides a cafeteria, conference rooms and a relaxation area.
All dorms with air conditioning, each bed with reading light, power socket and personal locker.
Unlimited shampoo, gel and soap are available in our shower rooms. Free Wi-Fi internet is available throughout the hostel. Do you need to print out your boarding passes and tickets, we will print them out at reception.
Your safety is very important to us. The hostel is secured 24/7. Free safe deposit box is available at the reception, and for your luggage we provide special luggage room.
If you need any information about the city, our friendly staff speaks fluent English and will provide you with maps and all the information you need. Ask us and we will happily recommend the best sites to visit, clubs, restaurants and all day and night activities that are taking place in the city and its surroundings.
If you already checked out, you are welcome in our relaxation area till the departure.
***Property Policies & Conditions:
1. Cancellation policy: 1 day before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash. Credit card is accepted.
5. Reception working hours 24 hours.
6. No age restriction.
7. Taxes included.
8. Breakfast included.
9. No pets. ハウルルールを表示する
- Air Conditioning
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