Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The customer will have to pay in advance the total price at any time.
The client can cancel the reservation free of charge up to 22 days before the arrival date.
The customer will have to pay the total price if canceled during the 22 days before the arrival date.
If the client does not show up he will have to pay the total price.
The customer will have to pay in advance the total price at any time.

Additional Terms and Conditions

Important Note: For Coccoloba Hostel your stay and tranquility in our facilities represents great importance and our reason for being. Based on this principle, we thank you for complying with the terms and conditions of the accommodation established in this contract.

Contract and Conditions of Lodging: By signing the registration card the guest confirms that all the information provided in each box is true and accepts the terms and conditions of this contract. The guest agrees to comply with the hostel's internal rules and all applicable legal provisions. The guest declares to know the rate and prices of the hostel. The provision of these services will be subject to availability and to the schedules, shifts or physical stocks of inputs goods, facilities or spaces necessary for it. /1. Check in time is at 15:00 hrs. Check out time is 12:00 hrs. After that hour the following surcharges will be made (Late Check Out) From 13:00 hrs. - 5:00 p.m. 50% of the rate. After 17:00 hrs. Will be charged 100% of the rate of the hostel day. Giving the hostel the right to charge by any means. The guest agrees to cancel daily or advance payment for bed and other services. Any extension in the stay, must be informed with the due anticipation and will be contingent to the availability of the place, in case there is a quota, it must be paid immediately. In case the guest leaves the hostel before the date of departure, change of dates (high season) or request their departure due to breach of this contract, no refund will be made for the remaining nights not occupied. Accommodation is non-transferable. Use only the bed and assigned room. The use of an extra bed that is not yours will be charged at night to your account. /2 In case of default by the host in the payment of the services of the hostel, I authorize the hostel to charge my credit card for the value of the debt. The guest agrees to have delivered the data of his credit card to the hostel for his good use. The guest accepts that the data of his card are associated with his reservation as guarantee. /3. The hostel does not provide security lock. /4. The hostel does not admit children under 18 years of age. In case the host by order of management receives minors, it will only be done with their respective parents who assume all the responsibility of the minor. If the minor causes any damage to the premises or elements of the hostel will be the parents or adults responsible for the minor who will assume the payment of the damages caused. The parents or guests responsible for the minor are aware that the environment and facilities are not suitable for the minor and therefore any accident suffered by the minor the hostel is not responsible and will be the parents of the child who respond . /5. In case the guest suffers an accident within the physical facilities of the hostel assumes all the fault, responsibility and consequences. The hostel is not responsible for accidents caused by negligence and / or imprudence of the guests or companions, in its facilities or in some of its related activities. / 6. Guests must pay the price in advance for each food, drink or item they buy or rent inside the hostel. The hostel gives credit to be able to charge the consumptions to the guest's account. In case the guest does not cancel their outstanding obligations, the hostel is entitled to dissolve this contract, even though it has not been fully complied with and demand the eviction of its facilities and payment of its obligations. If you do not do so voluntarily, the hostel is in full right to vacate the room or bed and deposit your personal effects at the guest's risk and debit the debit value of the guest's credit card. / 7. The hostel does not allow visits to the room of people who are not properly registered. Guests will pay 50% of the value of one night in a single bed per person to have the right to use and enjoy the social area. Guests are not allowed to enter the sleeping area. / 8. Any damage caused by the guest to the objects, furniture or property and belongings of the property of the hostel, will be his exclusive responsibility, having to pay the repair or replacement of the same, according to the value established by the hostel. / 9. The guest is committed to maintaining proper behavior and dress appropriately. Otherwise, the hostel has the right to refrain from providing its services and to dissolve the contract even though it has not been fully complied with. The management reserves the right of admission and permanence. / 10. It is prohibited to use sound devices inside the room or bed without hearing aids. /11. The hostel charges for the laundry service. The price is per kilogram of clothing. The value of the kilogram is stipulated by the administration. The opening hours are 8:00 a.m. At 12:00 hrs. And from 14:00 hrs. At 4:00 p.m. Unauthorized entry to the laundry room is prohibited. The guest is responsible for any damage or deterioration of clothing. The hostel is not responsible for any damage, deterioration or loss of clothing. / 12. It is totally forbidden to remove towels from the hostel. The guest can rent towels at reception for a value of $ 5,000 each. / 13. The hostel is not responsible for the luggage or valuables left inside the hostel. If the guest wants the hostel to take care of the bags or valuables you must pay the hostel per day of $ 5,000 for every 2 suitcases per person. / 14. The pool area is open from 7:00 a.m. until 22:00 hrs. It is prohibited the entrance of bathers to the swimming pool in state of drunkenness or under the effect of psychoactive substances. It is not allowed to leave rubbish or trash in the pool, and should be used trash or other containers intended for this purpose. The use of cigarettes, alcoholic beverages, drugs or similar substances is prohibited as using glass containers. Do not bring sharp objects, glass vessels, knives, etc. To the pool area. /15. Guests must not make any noise or scandal that disturbs tranquility and orderliness within the establishment. In case of breach of order, making noise after 10:00 pm, the hostel has the right to call the authorities and remove it from the hostel without returning the money. / 16. If the guest fails to comply with this contract, and is to be removed from the hostel, he will not be able to communicate negatively on social networks. These comments will be penalized by judicial process for image damage. /17. The kitchen hours are from 6:00 a.m. to 11:00 p.m. Always leave the kitchen and its utensils clean. Alcoholic beverages are not allowed in the hostel, nor in the dormitories or public areas of the hostel, unless they were purchased at the hostel. Smoking is not allowed inside bedrooms and internal social areas. Smoking will only be allowed in areas designated by the hostel. /19. It is forbidden to use drugs or other narcotics in the hostel. Regulated by National Decree 3788 of 1986. Law 30 of 1896. /20. It is forbidden to introduce firearms, white weapons, articles representing any type of weapon or similar objects, as well as guard or use chemical or explosive substances inside the premises of the hostel. /21. For the comfort of all our guests, pets are not allowed. In case of being admitted by management order the owner of the pet is responsible for any damage that the pet does and the guest / owner of the pet is responsible for any accidents that the pet may have. /22. Immediately notify the Administration of any breakage, damage or abnormality affecting the room or bed. /23. The guest authorizes Coccoloba Hostel to use its image commercially in any online or printed medium. The guest authorizes the hostel to send advertising and content to their email. The guest, if they wish not to receive advertising and content, can unsubscribe at any time. /24. For complaints and/or suggestions, please contact the reception. /25. The breach of the guest or the guest of these internal rules, will entitle the hostel to effect the dissolution of the hosting contract. /26. Resolution 3840 of 2009. We are against child abuse and sexual exploitation. /27. Law 697 of 2001 Renewable natural resources. /28. We support Law 17 of 1981 and Resolution 1367 of 2000 against the commercialization and trafficking of species of fauna and flora.

I accept a hosting agreement

The following group types are not accepted by this hostel: High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.



  • 良いロケーション
  • とても素晴らしいスタッフ


We have everything for your pleasure visit or your business trip to Cartagena de Indias.
We are located 500 meters from the historic center.
In our hostel you will find a fun atmosphere.
Choose us for our extensive facilities and for having a view of the Caribbean Sea.
Choose us for our price and for having the best pizzeria and the coldest beer.
Choose us for our attention and for making the best plans and experiences.
Coccoloba Hostel's Policies & Conditions:

Check in from 15:00.
Check out 12:00 noon.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Taxes included.
Breakfast not included.

24/7 Reception. ハウルルールを表示する



  • インターネット接続
  • 宿泊料に布団・シーツ代込み
  • 朝食付き‎
  • 無料のWiFi接続
  • 無料市内地図
  • Air Conditioning
  • アダプター
  • キッチン
  • ケーブルテレビ
  • スイミングプール
  • タオルが含まれない
  • 会議室
  • 共有スペース
  • 冷蔵庫
  • 屋外テラス
  • 屋外プール
  • 朝食なし
  • 洗濯機
  • 調理器具
  • 貴重品入れ
  • FAXサービス
  • インターネット接続
  • タオルの貸出
  • ツアー/観光デスク
  • モーニングコール
  • レイトチェックアウト
  • 客室清掃
  • 洗濯設備
  • 24時間フロント
  • 24時間警備
  • お茶またはコーヒーセット・湯沸かしポット
  • バー
  • レストランなど飲食店
  • Wi-Fi
  • ボードゲーム