Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
10 days before check-in: 100% refund
7 days before check-in: 50% refund
3 days before check-in: no refund
The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Please confirm that we will have enough availability before securing the booking.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
When you stay here, you are not just a tourist, you are a family friend. This is how we run our homestay and we invite you to experience Hanoi with us from a very local point of view. Our rooms are clean, quiet, secure and a great value. We will do everything possible to insure that you have an amazing stay with us! Coffee, tea, drinking water and a good breakfast are all included in the room rate - if you need anything else, just ask. All rooms have free wireless internet, and we'll provide you with a map so that you can find your way around the maze of streets in the Old Quarter. Free, secure parking for your motorbike at night.
***Property Policies & Conditions:
1. Cancellation Policy: 1 day before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 (noon).
4. Payment upon arrival by cash or credit card.
5. Taxes: included.
6. Breakfast: included.
7. No curfew.
8. No smoking in rooms, but smoking area is provided.
9. Reception Working Hours: 24 hours.
10. Hanoi Family Homestay will make Pre-authorization Charge for the first night to Secure the booking. ハウルルールを表示する
- Air Conditioning
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