Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Services we offer included on the room rate:
- bathroom and bed linen included
- all rooms with private kichenette and bathroom
- welcome kit with coffe, te and cioccolate
- Ticino Ticket: you will be free to move to every corner of the southernmost canton of Switzerland
- free self-service laundry and ironing service on the ground floor
- high-speed Wi-Fi available 24 hours a day throughout the property
- free luggage storage
- garage and free parking for bicycles
- a printer for those who need to print documents
- at any time of the day guests can also have a quick snack or a breakfast in the snack corner, located on the ground floor
Services NOT included on the room rate
- personal box with dishes and pots for kitchen use. supplement of chf 15 for final cleaning by the host
- with a small supplement of chf 25 guests can receive a set of pots for cooking in the room
- daily room cleaning from our staff chf 12
- small pets are welcome on request. a supplement will be required for extra room cleaning
The GuestHouse Lugano is located in Loreto, a very central district of the city of Lugano, a few steps from the city center, from the enchanting promenade on Lake Ceresio, and from the fabulous Florida Park, with a breathtaking view of Lake Lugano. The GuestHouse, open all year round, is a model of alternative tourist hospitality, that of the hotel-residence that combines the convenience of hotel services with the freedom of residential services. The ideal place to stay and spend pleasant holidays in Switzerland, for those who come to Ticino with their family, for work or just for shopping in the renowned Via Nassa or in the largest 'Factory store' in southern Europe, the Fox Town, temple of luxury and elegance. Ideal stay for art lovers, in 10 minutes walking you can reach the Lac, the new artistic and cultural center of Lugano
Our comfortable, spacious and bright rooms, with an enviable view of Lake Lugano and Monte San Salvatore, are air-conditioned and soundproofed. In them, available to our guests, a kit for breakfast with a selection of tea and coffee. The residence has single, double, triple and a family of 7 beds, practically a mini apartment; all with private bathroom with shower and most with bidet, hairdryer and courtesy set. The rooms also feature a kitchenette complete with crockery necessary for cooking your favorite dishes. the cleaning of the room is daily, while for the kitchenette a supplement is requested in case it should be cleaned by our staff.
Lugano Center GuestHouse Policies & Conditions:
Cancellation policy: 24 hours before arrival.
Check in from 15:30 to 21.30
Check out from 00:00 to 10:30 .
In addition to the classic check-in check-out, we offer the possibility of speeding up and simplifying the procedure, with online check-in and access to the residence in an automated and computerized way, even outside the scheduled times.
Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.
Taxes not included - city tax 4.55 CHF per person per night
Breakfast is not included. Each room has a kitchenette. We do offer free tea, coffee, hot chocolate.
Reception: 08:30 - 12:30 & 15.30 - 21.30
Child friendly. 0-18 years' old must arrive with parents authorization.
The maximum period of stay is of 30 days. ハウルルールを表示する
- Air Conditioning
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