Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Within 48 hours of arrival 50% of your room booking will be charged, within 24 hours of arrival 100% of your stay will be charged.
Additional Terms and Conditions
Prices do not include boat transfer, this can be booked from any Mad Monkey Hostel.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
No religious groups, group bookings are subject to a minimum F&B spend of $20 per day.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Mad Monkey is located on its own private bay with golden sands and azure blue waters. Our bay can only be reached by boat. To book tickets, inquire at any Mad Monkey or visit the Speed Ferry Booking Office near the Golden Lions Roundabout in Sihanoukville. The office is open everyday from 8am until 6pm. The Speed Ferry will bring you to Saracen Bay, then you will transfer boats and a complimentary Mad Monkey long tail boat will bring you to the hostel.
We have beachfront en-suite bungalows overlooking the private bay, shared dorm rooms with a separate shower, and a large bar and social area. Mad Monkey is a party hostel with a relaxed atmosphere, best suited to younger guests and independent travellers that want to meet other people.
We are also a socially responsible business, so your stay with us benefits sustainable development projects in the local community. With a fully packed funky events schedule, activities, a friendly vibe, and excellent customer service, you would be mad to book anywhere else!
*Free Pickup from Orchid Pier at 10 am, 12:30 pm, and 4 pm OR when the Speed Ferry arrives. Departure from the pier may not be at these exact times, but rest assured our boat will be there.
*There is no WIFI on the island. Mad Monkey is the perfect place to disconnect and meet friends!
*CASH ONLY - we use a cashless wristband system for your convenience!
*We do NOT have an ATM at Mad Monkey!
*Guests are not permitted to bring their own alcohol onto the premises
*Groups wishing to make a booking for 10+ people must email groups(at)madmonkeyhostels.com to get their booking approved ハウルルールを表示する
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