Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.

Additional Terms and Conditions

According to our Policies, Terms and Conditions GROUP BOOKINGS HAVE TO BE FULLY PAID ONE MONTH PRIOR TO ARRIVAL. Please beware your credit card has enough credit for that time. If you prefer to pay your booking through bank transfer please contact me in order to inform you our bank details.
If you make your group booking within the 15 days prior to arrival, please note that the hostel will charge the full amount in your credit card at the confirmation time.
In case your credit card does not work and we do not have any other payment method, we will make contact with you and if no response is given within the next 24 hours, the hostel reserves the right to cancel the booking. There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.
We must to receive the following information of each member of the group one week before arrival: Arrival Time, Name, Surname, Birth Date, ID Type, ID Number, Issue Date (not expiry), Gender, Nationality and Accommodation details (who will sleep with who in each room). Spain National Police request all this information according to the local law and on the other hand this information allows us to offer you a better service by making the check-in procedure faster and comfortable. Also be aware that we will ask 10 euros per person as a security deposit for damages coverage and for the use of keys and linen. It will also be assigned in case of alcohol disrupting behaviors and related. This amount will be refund at check out if no incident has occurred.
Group leader have to sleep at the hostel in all cases. Please inform the group leader to have ready at check-in moment all the IDs of the persons to check the information and the total amount of the deposit.
Special services like breakfast, meals or dinners could be asked by email in order to send you the rates and information. Also tours and other services.
Thanks and Kind Regards

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

According to our Policies, Terms and Conditions GROUP BOOKINGS HAVE TO BE FULLY PAID ONE MONTH PRIOR TO ARRIVAL. Please beware your credit card has enough credit for that time. If you prefer to pay your booking through bank transfer please contact me in order to inform you our bank details.
If you make your group booking within the 15 days prior to arrival, please note that the hostel will charge the full amount in your credit card at the confirmation time.
In case your credit card does not work and we do not have any other payment method, we will make contact with you and if no response is given within the next 24 hours, the hostel reserves the right to cancel the booking. There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.
We must to receive the following information of each member of the group one week before arrival: Arrival Time, Name, Surname, Birth Date, ID Type, ID Number, Issue Date (not expiry), Gender, Nationality and Accommodation details (who will sleep with who in each room). Spain National Police request all this information according to the local law and on the other hand this information allows us to offer you a better service by making the check-in procedure faster and comfortable. Also be aware that we will ask 10 euros per person as a security deposit for damages coverage and for the use of keys and linen. It will also be assigned in case of alcohol disrupting behaviors and related. This amount will be refund at check out if no incident has occurred.
Group leader have to sleep at the hostel in all cases. Please inform the group leader to have ready at check-in moment all the IDs of the persons to check the information and the total amount of the deposit.
Special services like breakfast, meals or dinners could be asked by email in order to send you the rates and information. Also tours and other services.
Thanks and Kind Regards

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

ボックスにチェックを入れて、利用規約を読んで理解していることを示してください。
予約を確認するためには、利用規約に同意していただかなければなりません。
無料キャンセルをご希望の場合、3日以上前にご予約ください。
9.2

とても素晴らしい

4541レビュー
  • とても素晴らしいロケーション
  • とても素晴らしいスタッフ
  • 完璧に清潔なホステル
すべてのレビューを読む

宿泊施設の説明

New Samay Hostel is where in 2007 a group of backpackers and independent travelers have created the perfect space for those who want something more than a simple hostel.
Located where the most famous, old and romantic neighborhood of Seville begins, Barrio Santa Cruz.
Our friendly and kind Staff is available to help you with whatever you need, with the kind of information about Seville that only great connoisseurs of the city can offer. As our guests come from all over the world and not all speak Spanish, we can help you in English, Italian, French and Portuguese.
We want to emphasize that we have been receiving guests (friends) for 14 years. We have a vast experience of high quality in customer service, proven and endorsed by various awards to our Staff and more than 3,000 comments from our guests in the different booking engines.

After this hard 2020 for all of us, we have carried out a complete renovation of our structure and facilities, finally creating the hostel we were looking for since the beginning in 2007. A space in which our guests have the comfort of being at home, have privacy necessary, they can interact with other travelers from different parts of the globe, feel safe at all times and above all just dedicate themselves to enjoying our wonderful city.

Our spacious, designer, well-lit shared rooms with private bathroom provide a plus for the comfort of our guests.
New Samay Hostel means endless hot water, premium mattresses, new sturdy handmade high-end bunk beds, free lockers, key card access, air conditioning, heating in rooms and common spaces, free bedding and towels for rent ( 2 euros).

There are no surprises on arrival. If you do your check online it will be easier and faster getting on board on New Samay experience. We also offer free app to open your room door and hostels main entrance. We help you stay connected with high-speed Wi-Fi Internet and guest phone services. We have a relaxing lounge for socializing and connecting with fellow travelers.
Our fully equipped kitchen has pots and pans, crockery and cutlery, so you can enjoy inventing a new dish or trying Spanish cuisine.

Did we mention the terrace? Ours is the best roof terrace in all of Seville. Whether you want to catch the last rays of light from the setting Andalusian sun or just enjoy a good book or conversation, our terrace has you covered.

When you have finally decided where you are going, you can always leave your luggage with us for free (only until 11pm) so you don't have to carry your backpack / suitcase while waiting for the bus, train or plane.

Welcome to NEW SAMAY HOSTEL:
New name, new logo, new facilities, new project ...
Same warmth, same experience, same Staff, same goal ...
Make our guests (friends) happy.

We hope to see you soon!




Please note that guests younger than 18 years old and travelling alone, or guests with children under the age of 10, must book a private room.

Important: we do not accept groups of more than 10 people online.

If you book for a group of people, we can not guarantee you willl all be placed in the same room. Please send us an email three days before arrival asking to be put in the same room and we will do our best.

Original passport required on arrival!

We have a 48hr cancellation policy (Standard Rate). Cancellations must be made by email by 12 noon the day before your scheduled arrival date.

Check in: from 14:00 to 00:00 (*)
Check-out: before 11:00
(*) If you arrive outside these hours, please contact Reception in advance.

Special conditions apply for bookings during the periods of Semana Santa and the Feria de Abril. ハウルルールを表示する

空室状況

施設

無料
  • インターネット接続
  • 宿泊料に布団・シーツ代込み
  • 無料のWiFi接続
  • 無料市内地図
一般情報
  • Air Conditioning
  • Follows Covid-19 sanitation guidance
  • Microwave
  • エレベーター
  • カードキー
  • キッチン
  • シャワー
  • タオルが含まれない
  • ヘアドライヤー貸出
  • ロッカー
  • 会議室
  • 共有スペース
  • 屋外テラス
  • 朝食なし
  • 読書灯
  • 車椅子対応
サービス
  • インターネット接続
  • タオルの貸出
  • ツアー/観光デスク
  • 荷物保管場所
  • 24時間フロント
  • 24時間警備
フード&ドリンク
  • お茶またはコーヒーセット・湯沸かしポット
  • カフェ
  • 自動販売機
エンターテイメント
  • Wi-Fi


アワード

  • 2019

    第1, ホステルチェーン

  • 2006

    第1, ホステルチェーン

ノミネート

  • 2012

    世界的な中型ホステル


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