Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

• In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
• The booking deposit is non-refundable.
• Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
• Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
• Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
• It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
• Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation and Modification:
On booking 10% deposit for reservation
Till 2 weeks before arrival free
Till 7 days before arrival 50% penalty
No Show 100% penalty

Additional Terms and Conditions

For groups 10% deposit for reservation

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Panzani 14 TouristHouse's policies & Conditions:

Check in by appointment from 14:00 till 18:00
Office hour from 08am until 6pm
after 7pm there is a fee for late check in of euro 10 a person.

CHECK OUT: from 08am till 10:30am
Deposit bagguage on check out of euro 2 per bag per day
https://www.google.com/maps/place/Panzani+14+TouristHouse/@43.7742414,11.2487965,17z/data=!3m1!4b1!4m7!3m6!1s0x0:0x5638334a21cd9d87!5m1!1s2018-08-28!8m2!3d43.7742414!4d11.2509852

Payment upon arrival by cash.
Taxes included.
NOT INCLUDED : city tax (3,00 euro per day per person, max 7 days)

Cancellation policy: 48 hours before arrival.

Breakfast not included.

General:

No curfew.
Non smoking. fees will be applied to those who transgress.

Reception:
REMENBER TO COMUNICATE YOUR ARRIVAL TIME.
Please communicate your arrival time.We do not live there and the reception is open only in the morning, so we need exact arrival details to ensure the check in. If you need any assistance during your arrival or staying in Florence feel free to contact us.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.