Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Additional Terms and Conditions
Please contact us at least 7 days in advance of your arrival to Guatemala! Thanks!
The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
A large pool is available for use!!
Panajachel is 16 km from the accommodation, while Quetzaltenango is 29 km away.
The units in the resort are equipped with a flat-screen TV. Rooms are complete with a private bathroom, while some rooms at Resort San Juan also provide guests with a seating area. There is an open space on the 5th floor that has an expansive panoramic view of the valley and bay of San Juan.
Resort San Juan Policy and Condition:
Cancellation Policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 13.00 to 21.00
Check out before 11.00
Payment upon arrival by cash
Breakfast not available
Reception from 06.00 to 21.00
Pet are not allowed
No parties or events onsite unless scheduled with staff
Extra guests outside reservation booking must be notified for security purposes ハウルルールを表示する
- Follows Covid-19 sanitation guidance
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