Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
En caso de cancelación, no hay devoluciones.
Additional Terms and Conditions
Cuando esté seguro que va a quedarse con nosotros, PRE-RESERVE telefónicamente o vía e-mail, para revisar disponibilidad. Tendrá 24 hrs. para realizar el pago correspondiente.
Pago anticipado del 30% del valor total de la estadía.
Debe enviar el comprobante de pago a nuestro correo electrónico y recibirá confirmación por el mismo medio.
El check-in sólo es posible si se ha pagado la totalidad de la reserva.
Los huéspedes podrán hacer check-in a partir de las 14:30hrs y llegar hasta las 21:00 hrs; si tienen dificultades y van a llegar en un horario diferente, deben avisar al personal de Santa Lucha Hostel.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Santa Lucha is ideally located in the in the heart of Queretaro's downtown, where you can visit museums, restaurants, bars and take fantastic tours around the city and its surroundings. Perfect location to discover and relax the city.
The hostel offers a wide range of accommodation, with shared and private rooms. All rooms are simply decorated and offer a comfortable bed.
Santa Lucha Hostel policies & conditions:
Check-in time starts at 3:00 pm.
Check-out time is 1:00 pm.
Please note: check-in is possible from 3:00 pm to 9 pm.
Please advise your arrival time.
Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.
Cancellation policy: 72 hours before arrival.
Continental Breakfast included.
Please note: check-in is possible from 3:00 pm to 9:00 pm.
Please advise your arrival time. We will receive you, make the check-in and then give you the keys of the entrance and of your room/dorm.
Non smoking rooms. ハウルルールを表示する
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