Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Your credit card will be charged for the first night's stay when cancelled within 48 hours of arrival or in case or no show.
Additional Terms and Conditions
We ask all guests to provide their IDs(ie.e Passports, Drivers License or HANZ 18+), upon check in.
Key deposits of NZ$20 in cash are required per key.
The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any minors are required to be accompanied by adult.
Minors are not allowed to stay in a dorm room by themselves.
Our friendly staff at the reception will always be happy to assist you and provide you with extensive information that will guide you to the best places to see, eat and shop around the city.
Our well-trained staff at the travel desk will also help you arrange all of your travel needs in New Zealand. They will also be happy to make transport bookings for buses, trains, ferries and rental cars as well as all tour bookings for your adventures and excursions.
You'll love our newly refurbished, beautiful historic building with high ceilings and polished wooden floors. All of the rooms and amenities are brand new and spotless.
We promise to make your stay comfortable, enjoyable and memorable and provide excellent services with high standards.
Book now, and be sure to experience the difference at Surf 'n' Snow!! ハウルルールを表示する
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