Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
No Cancellation fee in effect up to 48 hours prior to booking. The first night of the reservation will be charged to the credit card on file should the cancellatiton fall within 48 hours of your booking date for groups of LESS than 10.
In case of a no-show booking, the full room rate will be charged to the credit card on file for the first night.
For group bookings greater than 10, there is a mandatory 15% non-refundable down payment. No cancellation fee will be made more than 30 days from date of arrival. If cancelled within 14-30 days 50% of the remaining amount will be forfeited. If cancelled within 14 days 100% of the remaining amount shall be forfeited.
Additional Terms and Conditions
For large group discounts, please contact The Haven Hostel. If booking a large group, a %15 non-refundable deposit will be required.
We accept group bookings and ENTIRE BUILDING rentals for your private group at an affordable rate that cannot be beat, contact us at info@thehavenhostel or 1(807)-285-1142 to book now!
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Of course our biggest priorities have been to adapt safe and sound during COVID-19 to allow for all the space and comfort. Please read up on it here:
Whether you love the outdoors, music, art, history or some of the best food and brew northwestern Ontario has to offer, we can get you sorted. Or if you want to sit in with us and drink coffee (we love coffee), you can enjoy all the amenities your haven has to offer. Now including a great little courtyard with firepit!
We are located in Thunder Bay, one of the most beautiful cities in Canada. Our lakefront is one block away and we are neighbours to all that downtown has to offer. We boast that we have the greatest staff, always smiling, and always here to help you with your trip planning.
We have three private queen rooms complete with en suite bathrooms, 2 POD dormitories and three rustic bunk bed dormitories that are at 50% occupancy for your safety and comfort. We are also now offering our dormitories to private groups and families at a great discount! All guests of the dormitories have access to brand new bathrooms that are super chique. We have a huge common area that allows for all the space, comfort, and coziness - comes complete with a fluffy mohawked golden doodle. We also include coffee, tea, cereal and a wee bit of fruit for our energy needing guests in the AM. ハウルルールを表示する
- Air Conditioning
- Flexible NRR
- Follows Covid-19 sanitation guidance
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