Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Bookings that have been confirmed and subsequently cancelled less than 2 days from check–in, we will charge a cancellation fee of 1 night’s stay for each room booked to your credit card. In the event of a “No Show” or short stay, we will charge for the entire length of stay. If you cancel in high season prior or for cancellation received less than 2 days from check-in, 100% will be charged
Any request to increase the size of your group will be accommodated, subject to availability, and the group will be charged accordingly.
If there are discrepancies at the time of check in:
- We will make every reasonable effort to accommodate any new booking requirements which differ from the original group booking confirmation; although this cannot be guaranteed.
- We are not responsible for any changes or discrepancies in booking details that are not reflected in the original booking confirmation.
Additional Terms and Conditions
• All rates are quote in VND which are inclusive of the government tax and service charge.
• Rates are subject to change without prior notice.
• Payment can be made by cash or credit card.
• Reservation for group must be done one week before arrival.
• Should guest arrived without prepayment, the Hotel reserves the right to collect full payment upon check-in.
• Check-in time is 2.00 pm and check-out time is 11.30 noon.
• Early check-in are subject to room availability.
• For late check-out request, additional charge will be applied.
• Cancellation less than 2 days, 1 night’s charge. No Show or short stay & High season cancellation 100% will be charged.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
In order to ensure that you will have a pleasant stay, we have comfortable private rooms, dorm beds and lots of travelers coming in and out of the hostel, so making friends can be easy. There are two common area to hang out, including a house country western - themed restaurant at ground floor that includes a full bar and pool table. Our common area is a great place to connect with you new friends. It’s large enough to accommodate all our guests. We feature daily happy hours every day for food and drink deals.
We would like to highlight some useful details for guests who stay at our hostel. You are provided with:
- Free Wifi
- Free towel
- Free water refills
- Personal lockers with each bed
- Luggage storage
- Personal power outlet and light
- 24 hour reception
- Discount 10% your bill at Why Not? Bar or Jalapeño Restaurant (cannot be combined with any other special offers)
- Private bathroom
- Laundy service
- Tour booking and more
Whatever your needs are, we can accommodate. With our exclusive offers, we'll inspire everything from successful business travels to memorable family vacations. Please do not hesitate to contact us regarding any additional requests.
We wish you an unforgettable stay in Hue and throughout your travels in Vietnam! ハウルルールを表示する
- Air Conditioning
- Flexible NRR
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