Very disappointing. The 12-bed dorm felt like a human bookshelf, there were no lockers to store belongings and only a small amount of floor space for bags. The storage lockers were full on our last day. We did not feel confident regarding the safety of our belongings during our stay.
Wifi didnâ€™t reach the room. The closest toilet didnâ€™t have a sink and the dorm next door which sink we had to use didnâ€™t have soap or toilet paper despite telling staff. The only cooking facilities was a microwave
Overall a good hostel but I had a not so good experience. They opened up a new section of rooms but some of the rooms donâ€™t have lockers so I didnâ€™t have a place to lock my stuff. Had to use luggage storage for my locker which was super inconvenient. Great location super helpful staff. Delicious breakfast and had great tours. Just bring extra locks for your things lol. Power also goes out a decent amount when it storms. Good hostel overall though
Bathrooms are under construction outside; there are showers and toilets with no basin, and wifi doesn't work in the rooms (these were newer rooms). The mattresses were the hardest I've slept on, and I've been away for 3 months; the place feels like a cash grab, especially when you can stay in a hotel in Vila Madalena for the same price as a dorm. The restaurant and bar staff were excellent - I can't fault the vibes. Some of the reception staff were very rude to me which shows in my rating.